For technical issues, billing questions, and account management.
support@pansophyai.comFor data subject requests, privacy inquiries, and legal matters.
privacy@pansophyai.comFor billing, subscription management, and purchase support.
Microsoft AppSourcePricing for Second Opinion is set forth in the Microsoft AppSource listing. Billing, where applicable, is administered through Microsoft commercial marketplace under your Microsoft Customer Agreement. For purchase support and invoice questions, contact Microsoft AppSource.
The Software accepts PDF, DOCX, TXT, and VTT (Microsoft Teams meeting transcripts). Files are uploaded through the standard Teams file attachment mechanism inside the bot conversation. Direct audio transcription is not supported in the current version; bring your own transcript.
All data is processed and stored within Microsoft Azure's United States data centers (East US 2 region). No data leaves the Microsoft Azure cloud environment. Uploaded files and extracted text are discarded at session close; derived trait scores and written narratives are retained by Pansophy AI as described in the Privacy Policy.
Second Opinion is not a hiring tool. It produces descriptive analysis of language patterns only. It does not make recommendations of any kind, does not score candidates on a hireability scale, and does not rank applicants. Its output can be used as one input among multiple documented factors in a hiring process, but never as the sole or primary basis for any employment decision. All outputs require human review.
Email privacy@pansophyai.com with your account information and a deletion request. We will action valid requests within 7 business days and confirm completion by email. Uploaded files and extracted text are already discarded at session close, so deletion requests apply to derived outputs and account records.
The Software currently supports English-language documents. Psycholinguistic analysis accuracy may vary for speakers of English as a second language. This limitation is disclosed during onboarding.
To stop using Second Opinion, simply uninstall the app through the Microsoft Teams admin center. For any subscription or billing matters, manage your purchase through Microsoft AppSource and your Microsoft Customer Agreement.
Please report security vulnerabilities responsibly by emailing support@pansophyai.com with the subject line "Security Disclosure." We will respond within one business day and work to address confirmed vulnerabilities promptly.