Important: Please read this Agreement carefully before installing or using Second Opinion. By clicking "I Agree," installing, accessing, or otherwise using the Software, you agree to be bound by these terms.
Subject to the terms and conditions of this Agreement, Pansophy AI Inc., a Florida corporation ("Pansophy AI," "we," "us," or "our"), grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use Second Opinion ("Software") solely for your internal business purposes in connection with your authorized Microsoft 365 tenant. This license is conditioned upon your continued compliance with this Agreement and any applicable Microsoft Marketplace terms.
Second Opinion is currently available to Microsoft 365 tenants based in the United States, United Kingdom, Canada, Australia, New Zealand, and Singapore. Eligibility is enforced at the Microsoft AppSource listing level.
The Software is a Microsoft Teams personal application that performs behavioral analysis of documents uploaded by the user. Supported file types are PDF, DOCX, TXT, and VTT (Microsoft Teams meeting transcripts). Analysis is performed using a validated psycholinguistic lexicon and produces a written narrative describing language patterns in the uploaded content.
The Software operates exclusively within the Microsoft Azure cloud infrastructure in the East US 2 region. The entire processing pipeline, including the scoring engine, text extraction, PII detection, and narrative generation, runs inside the Pansophy AI Azure tenant. No customer data is transmitted outside Microsoft Azure.
Second Opinion does not make recommendations, predictions about individuals, or employment decisions. Output is descriptive and informational only. Users receive a written narrative; internal scoring data is not displayed to users.
Pricing for the Software is set forth in the Microsoft AppSource listing for Second Opinion. Billing, where applicable, is administered through Microsoft commercial marketplace under your Microsoft Customer Agreement. Pricing is subject to change with notice posted to the Microsoft AppSource listing.
You agree that you will not, directly or indirectly:
You acknowledge and agree that:
This opinion is based solely on word patterns in the provided text using a validated language scoring model. The system has no access to and does not process any demographic or PII information about the subject. This opinion is intended as one input among multiple documented factors in any decision made, including an employment decision. Second Opinion does not make recommendations. We challenge your assumptions and confirm your hunches.
You acknowledge and agree that:
The Software, including all intellectual property rights therein, and all derived analytical outputs produced by the Software (including numeric scores, dimension bands, and written narrative interpretations) are and shall remain the exclusive property of Pansophy AI Inc. and its licensors. This Agreement does not convey any ownership interest in or to the Software or its analytical outputs, but only a limited right of use as set forth herein. All rights not expressly granted are reserved by Pansophy AI.
You retain full ownership of the documents you upload for analysis. The Software's right to process uploaded documents is strictly limited to generating the analysis for your benefit during the session, after which the uploaded document and its extracted text are deleted as described in Section 5.
You are granted a perpetual, worldwide, non-exclusive, royalty-free license to use the written narrative output of each analysis for your internal business purposes, subject to the restrictions in Section 4 and the responsible use provisions in Section 6.
This Agreement is effective upon your acceptance and continues until terminated. Pansophy AI may terminate this Agreement immediately upon written notice if you breach any provision. Upon termination, your license to use the Software immediately ceases. Sections 4, 5, 6, 7, 9, 10, 11, and 12 survive any termination.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PANSOPHY AI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
PANSOPHY AI DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY DATA WILL BE SECURE OR NOT LOST OR DAMAGED. PANSOPHY AI DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY ANALYSIS OUTPUT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PANSOPHY AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF PANSOPHY AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
PANSOPHY AI'S TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising out of or relating to this Agreement shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Tampa, Florida. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
You are solely responsible for ensuring that your use of the Software complies with all applicable federal, state, and local laws and regulations. Where the Software is used in connection with employment decisions, this includes but is not limited to:
By using the Software in connection with any decision about a person, you represent and warrant that:
Pansophy AI expressly disclaims any liability arising from your failure to comply with applicable law in connection with your use of the Software. The compliance burden rests with the organization using the Software, which is best positioned to understand its context, jurisdiction, and legal obligations.
Your use of the Software is also subject to the Microsoft Marketplace Terms of Use and, if applicable, the Microsoft Customer Agreement. In the event of any conflict between this Agreement and applicable Microsoft terms, the Microsoft terms shall control with respect to the distribution and billing of the Software through Microsoft Marketplace.
Pansophy AI reserves the right to modify this Agreement at any time. Updated terms will be posted to this page. Your continued use of the Software following the posting of updated terms constitutes your acceptance. If you do not agree to updated terms, you must discontinue use of the Software.
This Agreement constitutes the entire agreement between you and Pansophy AI with respect to the Software and supersedes all prior understandings and agreements. If any provision is held invalid or unenforceable, the remaining provisions continue in full force and effect. The failure of Pansophy AI to enforce any right or provision shall not constitute a waiver.
For questions regarding this Agreement: